Client Story — Tokyo, Japan

The Box Office That Answers Itself

FrontRow Tickets · Deployed in 5 days

FrontRow Tickets sat on a powerful ticketing API, but every question — refunds, holds, tier sales — meant filing a developer ticket and waiting. We wrapped the API as an agent-ready MCP server, so staff just ask in plain English. Every request passes through PII redaction and a compliance gate before a single field reaches the model, so answers come back instantly and nothing sensitive leaks. The box office stopped waiting on engineering.